Privacy Policy

1. Introduction

Lexfield ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal services or visit our website.

We understand that legal matters often involve sensitive information, and we take our responsibility to protect that information seriously. This policy applies to all services provided by Lexfield and interactions through our website located at lexfildens.pro.

By using our services or website, you consent to the data practices described in this policy. If you have questions about this policy or our privacy practices, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Contact us for legal services or consultations
• Submit forms through our website
• Communicate with us via email or phone
• Engage us for legal representation

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, position, business address)
• Details about your legal matter or inquiry
• Documents and materials you provide for legal review
• Payment information for service fees

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, navigation paths)
• Referral source (how you arrived at our website)
• Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide legal services you've requested
• Consent: You have given explicit consent for specific purposes
• Legitimate Interest: Processing necessary for our business operations and service improvement
• Legal Obligations: Processing required to comply with Thai law and professional regulations

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

• Providing legal consultation, advice, and representation
• Reviewing documents and drafting legal materials
• Communicating with you about your legal matters
• Processing payments and maintaining financial records
• Managing case files and maintaining client records

3.2 Communication

• Responding to inquiries and consultation requests
• Providing updates on your matters
• Sending service-related notifications
• Informing you of relevant legal developments (with consent)

3.3 Business Operations

• Improving our services and website functionality
• Analyzing usage patterns to enhance user experience
• Maintaining compliance with legal and professional obligations
• Preventing fraud and ensuring security

3.4 Marketing (Optional)

With your explicit consent, we may send you information about our services, legal updates, or firm news. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

4.1 With Your Consent

We will share information when you explicitly authorize us to do so, such as when representing you in legal matters that require disclosure to courts, opposing parties, or government agencies.

4.2 Service Providers

We may share information with trusted third-party service providers who assist in operating our business, including:

• Payment processors for handling service fees
• Document storage and management systems
• IT service providers for system maintenance
• Professional consultants (accountants, auditors) when necessary

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.3 Legal Requirements

We may disclose information when required by law, such as in response to court orders, legal processes, or government requests. We may also disclose information to protect our rights, property, or safety, or that of our clients or others.

4.4 Professional Obligations

As attorneys, we are subject to professional confidentiality rules under Thai law. Attorney-client privilege protects most communications between you and our attorneys. We will only disclose privileged information when legally permitted or required.

5. Data Security Measures

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

• Encrypted data transmission using SSL/TLS protocols
• Secure servers with firewall protection
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel
• Secure backup systems with encryption

5.2 Organizational Measures

• Staff training on data protection and confidentiality
• Confidentiality agreements with all employees and contractors
• Physical security measures for office premises
• Incident response procedures for potential data breaches

5.3 Data Breach Response

In the event of a data breach that poses risk to your rights and freedoms, we will notify you and relevant authorities as required by Thai law, typically within 72 hours of becoming aware of the breach.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations:

• Active Client Files: Duration of legal representation plus applicable retention periods
• Closed Client Files: Minimum seven years after case closure, as required by Thai Bar Association rules
• Financial Records: As required by Thai tax and accounting laws (typically 5-7 years)
• Marketing Communications: Until you opt out or withdraw consent
• Website Analytics: Typically 24-26 months

After retention periods expire, we securely delete or anonymize personal information unless continued retention is required by law or legitimate business interests.

7. Your Rights and Choices

Under Thai data protection law and relevant regulations, you have the following rights:

7.1 Right to Access

You may request access to the personal information we hold about you and receive a copy in a commonly used format.

7.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information.

7.3 Right to Erasure

You may request deletion of your personal information when it is no longer necessary for the purposes collected, subject to legal retention requirements and legitimate business needs.

7.4 Right to Data Portability

You may request transfer of your personal information to another service provider in a structured, commonly used format where technically feasible.

7.5 Right to Object

You may object to processing of your personal information for direct marketing purposes or based on legitimate interests.

7.6 Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing before withdrawal.

7.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the Personal Data Protection Committee or relevant supervisory authority in Thailand if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. For detailed information about our cookie practices, including types of cookies used and how to manage your preferences, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately, and we will delete such information.

11. International Data Transfers

Your personal information is primarily stored and processed within Thailand. If we transfer information outside Thailand, we will ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

For significant changes that materially affect your rights, we will provide more prominent notice or obtain your consent where required by law. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Thailand, including the Personal Data Protection Act B.E. 2562 (2019) and related regulations. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Thai courts.